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Resume
Tyler Wick
Product manager for geospatially enabled enterprise platforms. More than five years in Accela's product organization, progressing from project management into associate product management and product management. Strong on platform constraints, APIs and integrations, data and field workflows, migration programs, and translating technical dependencies into plans that engineering, services, and customers can execute.
- Location
- Bend, OR
- Connect
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Experience
Accela, Inc.
Market leader in process automation software for state and local governments
Product Manager
Mar 2024 to Jul 2026
- Directed ArcGIS Enterprise compatibility analysis, upgrade sequencing, customer communications, and rollout planning across Accela's ArcGIS-integrated customer base.
- Assessed 15 emerging Esri GeoAI capabilities and prioritized top opportunities against customer value, technical readiness, and operational constraints.
- Managed legacy PublicStuff CRM end-of-life work through a multi-year platform transition covering retention strategy, feature parity, defect prioritization, and incident management.
- Prepared roadmap and status readouts for product decisions and evaluation responses as a platform subject-matter expert.
- Used AI-assisted workflows with Claude Code and Codex for research, requirements, QA review, competitive analysis, and planning, with human review built in.
Associate Product Manager
Mar 2022 to Mar 2024
- Led cross-functional delivery of platform implementation tooling with a 12-person team spanning engineering, design, and services for new agency deployments.
- Helped productize and expand Accela's 2023 Rapid Damage Assessment offering with new geospatial and mobile capabilities, including Esri Survey123 integration.
- Coordinated customer communications, readiness tracking, and direct follow-up during a time-sensitive API migration. Roughly 95% of affected customers updated within the program period.
- Created a six-part video training series that made JSON-based workflow automation approachable for nontechnical agency administrators.
Project Manager, Product Organization
Mar 2021 to Mar 2022
- Ran delivery coordination, release tracking, and stakeholder communication for product initiatives across engineering, services, and support, earning progression into product management.
- Identified and triaged accessibility and security findings across public interfaces and coordinated remediation requirements.
Poynt
Product Sales Associate, Payment Software Technology
Nov 2019 to Jul 2020
- Supported merchant payment customers across pre-sales, onboarding, implementation, training, and post-launch support.